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FREQUENTLY ASKED QUESTIONS
Q: Is heat treatment approved by the Ministry of Primary Industries for biosecurity treatments?
A: Yes. The BioVapor heat treatment facilities are fully MPI approved for the treatment of empty containers, scrap metal, cars, dunnage and ISPM15.
Q: What about Giant African Snail?
A: Yes, the approval includes Giant African Snail.
Q: Is heat treatment expensive?
A: No. The cost of heat treatment is very similar to methyl bromide fumigation and when the faster turnaround is taken into consideration the overall cost can be less.
Q: How long does heat treatment take?
A: This depends on the standard but on average it is just 30 to 60-minutes including preparation time; methyl bromide fumigation is a minimum of 24-hours. Treatment certificates are issued on completion of treatment to allow immediate release of the container or vehicle.
Q: Does heat leave any harmful residues?
A: No. As soon as the treatment is finished the container or vehicle is ready for use, unlike methyl bromide where there is a ventilation period to allow any residual gas to disperse. Also there is no risk of any reaction with upholstery (particularly leather) as can occur with methyl bromide.
Q: Is heat only effective on the inside of containers?
A: No. The unique BioVapor container facility treats all six sides of the container inside and out simultaneously. The treatment also dries and deodorises the container.
Q: Are BioVapor heat treatment services available at all ports?
A: At present the service is only available at the Ports of Auckland. It is planned to expand to other ports over the next few years.
Q: How long has the facility been operating at the Ports of Auckland?
A: The facility has been fully operational for over 5-years.
Q: How do I place an order for heat treatment?
A: Forward your copy of the Quarantine Notice or Biosecurity Authority Clearance Certificate (BACC) to Genera at service@genera.co.nz or fax 07 574 7505. This with a Genera job-sheet will be sent to our heat treatment technician.
Q: How can I find out more about the Genera BioVapor heat treatment service?
A: Telephone us on 0800 100 399 or e-mail mailto:info@biovapor.com